The phone rang at 8:45 PM. "Help!" the client said. "We just sent an email out to 18,000 people and the slideshow on the home page doesn't work. Please fix it ASAP! This is an emergency!"

This is a relatively new client, one with whom we just started working in the last 2 weeks, and they have an existing Joomla website. They asked us to add a few things here and there, but we had never touched the slideshow on the home page. We weren't even sure how it was put together -- we simply hadn't had the time to look.

Having poked around the back end of the site, as well as looking at HTML and the front-end layout, we realized the slideshow on the home page was built using Flash. The slideshow was a SWF file. It was nothing special -- just a fade-in, fade-out series of images that could be clicked to go to the relevant pages.

World Usability Day New England is over....so sad.  Putting this event together with Jill Hart of Brain Logic LLC in six short weeks was great.  As we looked around the room we were so amazed at the depth of knowledge in the room and the willingness that people shared experiences.  Panelist Megan Grocki of Mad*Pow mentioned 'collabition' (collaborating with your competition).  What a great term!  Panelist James Lambert of 50,000 Feet Under shared a the best practice of 'being responsive' to your social media followers.  There were guilty looks on some  people's faces when they realized they needed to work on that one.   Speakers Patti Fousek, Jason Mark and Mike Hoefer all gave wonderful presentations and left the audience with some food for thought.   We'd like to thank our host location the Marlboro College Graduate School for being so accommodating to our first event of this kind.  Kudos to Caleb Clark and Kelly Fletcher for keeping things together behinds the scenes.  But most of all we'd like to thank everyone that attended the event.  We hope you left with some new information that will aid you in your quest to keep social media usable!

 

Jakob Nielsen posted an interesting article on his blog regarding photos as web content.

Essentially, he has argued that some images are valued by users, while others are not. Using eye-tracking studies, he shows the usefulness of some images (product images, photos of real people), while other images are completely ignored (stock photos).

His article can be summed up by his conclusion at the end of the article:

Dear Joomla,

We’re all so proud of you and how far you’ve come these five years. Your 20 parents conceived of you because they wanted to have fun. Ever since, people have come to you looking for a good time, to make friends all over the world, to contribute to the greater good.

In dog years, or technology years, you’re actually 35. This is actually a better age to describe you. You’re old enough to have been around the block, and old enough to know better. But you’re still plenty young enough to have passion, vision, ambition, and live on the cutting edge. And, of course, you still know how to party.

Dancing Bear Syndrome is a term coined by Jared Spool and Alan Cooper (among others in the usability community). Someone says, "Look! A dancing bear!" And you are amazed! The bear is dancing! How cool is that?

Of course, bears don't dance well. It's just amazing that they dance at all. The novelty of it all is what catches our attention, not the quality of the dancing.

Alternative Joomla administrator templates are dancing bears.

I just got back from a great week at Lynda.com, recording two more titles, hopefully out soon.

The first title is "CMS Website Strategy and Planning", and it covers all of the things you should think about and talk about with your client before building your website.

The second title is "Preparing CMS Web Graphics Using Open Source Tools". It covers how to think about a good design for a CMS as well as create an HTML page using GIMP for graphics and KompoZer for writing the HTML and CSS.

Everywhere you look, usability problems exist everywhere.

Sometimes those usability problems are a direct result of branding.

Let's take this example. Health insurance! Now, there's plenty of usability problems in the health insurance industry, but I want to focus on one tiny little problem, a direct result of branding conflicting with usability.

The Marlboro College Graduate Center in Brattleboro, Vermont, just released its Open Source Web Development certificate in a wholly online format.

If you've been working with Joomla, but you want to know a lot more about it, this is the certificate program for you.  The certificate introduces students to Joomla, as well as planning a website, understanding the code that runs it, and developing and executing an online marketing plan.

The certificate consists of 12 credits:

Sections, categories, articles, menu items. See how it's a SCAM? Remember you do need to create them in this order, as menu items for articles can't exist without the article, the article can't exist without section/category, the category can't exist without section.

Then there's this thing called "uncategorized" associated with an article. So you CAN have an article that exists without section and category! Well, sort of. Think of "uncategorized" as the default section and "uncategorized" as the default category.

So, Frequently Asked Questions about the SCAM:

1. Can an article be assigned more than one section/category?
Nope. One section/category per article.

I am not a graphic designer. I can't draw stick figures well, and I always wear jeans, khakis, or black pants because I've been told they match everything.

But I've worked with enough graphic designers through the years to know that there are rules to working in a given medium, and there are limitations to that medium as well. For example, if you're making a rack card, those are a certain fixed dimension. You may want to make a bigger design, but you have to work within the limitations of the medium - in this case, the paper, which must fit in the spot on a rack. Perhaps your client only has enough money to afford 2 colors, or 4 colors on one side and black and white on the other. Again, a medium limitation. Yet you never hear print designers complaining about these limitations. They're part of the job; they go with the territory.

I also assume, as a code geek, that I don't know a darn thing about working in print. I hear terms like "4 color" or "bleed" tossed around, and I eventually figure out what they mean. I own a copy of InDesign, and I know where the text tool is. These things absolutely do not make me a print design expert. If I need something printed, I always hire someone who knows what they're doing, like Meg McCarthy.